LifeLine provides a confidential crisis intervention service available at no cost to all sectors of the community regardless of race, religion or social standing. We are your emotional First Aid station. We offer a wide range of counselling services throughout the Greater Pretoria area.
Services Offered
Counselling Services
LifeLine Pretoria has four offices that offer counselling services, in Val de Grace, Mamelodi, Queenswood and Soshanguve.
Counsellors who are skilled in the art of listening provide this service. They are committed to giving emotional support either telephonically or in face-to-face sessions.The majority of these counsellors have come to LifeLine through the growth course and then a strict selection process, ongoing training, supervision and debriefing.
Lifeline provides counselling on a range of problems including: - Trauma - HIV and AIDS - Rape - Abuse - Relationship issues - Depression - Suicide - Addiction - Bereavement and grief
Fees and Payment
This service is available to you for free.
Services Offered To: Adults Teens
Payment: Pro-bono
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
