We're a friend who's available to listen 24 hours a day, 7 days a week, 365 days a year. We counsel on the phone or face to face, and we don't charge a cent. Unless you want to donate!
Services Offered
Counselling with Care
Are you in distress, suicidal, lonely, struggling with an addiction, stuck in a dysfunctional relationship, going through a divorce, retrenched; about to retire; the victim of a crime, at a cross-road in your life and not sure which road to travel, needing to make a major decision, struggling with a recent diagnosis of a life-threatening disease or you just need someone to talk to?
Whatever your personal struggle - we are available for you.
Counselling can help you when it becomes difficult to deal with your personal difficulties on your own, or if you feel helpless in the face of these difficulties that become overwhelming, or when you are unable to see another view of how your life could be.
This counselling takes the form of: - 24-hour, 365 days a year telephone counselling - Face-to-face appointments with a counsellor at our LifeLine centres - Trauma intervention - Rape-crisis intervention - Couple counselling - Family counselling - Group trauma debriefing sessions
Fees and Payment
Counselling services are provided free of charge
Services Offered To: Adults Couples Teens Children
Payment: Pro-bono
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
