We support people who have long term mental illness to live successfully in the community. Values are things that assist us to make decisions. They are check points against which we judge benefits or otherwise of possible actions. They are our guides, and our principles on which we test our integrity Christian principles govern the way we operate including love, compassion, grace, forgiveness, restoration and valuing. People are free to choose their own cultures, beliefs, religion, spiritual connection and perspective, and life style choice. We will not push our beliefs on anyone. We are wiling to pray with people, to talk about our perspective (if asked), and we will treat everyone as equals.
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Services Offered
Arataki House - The service offers 24 hour support to residents. Staff provide rehabilitation programmes to assist residents to gain the skills necessary to live self-sufficiently in the community. Staff are experienced support workers and each are qualified with Mental Health and Addictions certificate. Arataki House is designed for clients with high support needs requiring 24 hour supported rehabilitation. Access to this service is after assessment by Service Coordinator, Northland District Health Board.
Elias House - Begun in 2007, Elias House is a specialist Whangarei community based intensive residential rehabilitation service for 7 clients who would otherwise spend long times in the acute mental health ward and who need 24 hour support. The service is provided in a block of 2 bedroom flats.
Mobile Support - This service includes the ability to provide a package of care to high needs community clients. We support the mental, physical, social, cultural and spiritual needs of a person. This service is for a minimum of 120 clients in the Whangarei and Kaipara districts.
Fees and Payment
This is a registered charity.
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One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
