We support family and whanau who have a loved one experiencing mental unwellness and/or addiction. This includes children from the ages of 6 to 17 who have a parent experiencing mental unwellness and /or addiction. Support is provided either at your own home or at our offices or a neutral venue.
Many people find it hard to manage when their loved one becomes unwell, or has been unwell for some time. We are here to help you.
We provide education, support, information and advocacy and the service is free. We cover the area from Waihi Beach in the north to Paengaroa on the border of Western and Eastern Bays.
We have a library of educational books on Mental Unwellness and Addiction
We facilitate a monthly Support group on the third Thursday which is held at the Papamoa Sports and Recreation Park off Parton Road.
We also facilitate a Family Connections series of workshops for family who have a loved one experiencing Borderline Personality Disorder. Hours: Office open 8.00am - 4.30pm. Monday to Friday
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.