Queenstown Lakes Family Centre is a primary mental health and social service provider. We offer clinical services to children, young people, families/whanau in the Wakatipu area.
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Services Offered
We promote skilled parents:
* Parent education groups for parenting gifted children, addressing difficult behaviour, understanding developmental stages, developing resilient children and parenting special needs children * Individual parent consultation around specific issues such as separation, loss, a child's emotional, social or behavioural challenge * Prevention of post natal depression
We promote resilient kids:
* School based resilience and friendship skill education * Intervention for mild to moderate mental health issues such as anxiety, depression, ADHD, autistic spectrum disorders * School based individual student support around behavioural, social and learning issues * Individual and sibling support through parental separation, family loss and other traumas * Social skill groups * Behavioural support
We promote healthy families:
* Collaboration with community services * Care & protection and family violence prevention * Family conflict resolution * Support for siblings relationships
Fees and Payment
We are only partially funded by Central Government (25%) and rely upon community supporters for a large part of our operating budget (50%) that enables us to maintain a professional, focused and multi-disciplinary mental health service. The remaining 25% is raised from those we help who are able to donate for the services they receive.
This is a registered charity.
Services Offered To: Adults Couples Teens Children
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.