We are a charitable organisation that is staffed by skilled people. We are here to make a difference for families in difficult circumstances. We offer a wide range of specific services and programmes to meet the needs of families in our community. If you are looking for help and support, we are here for you. We work with individuals, couples, children, young people and whanau of any age and ethnicity. People are more than welcome to drop in, there are trained staff on hand at all times. All clients are treated with dignity and respect and are empowered to make decisions about their lives.

Services Offered

Counselling - The process that occurs when a client and a counsellor set aside time to explore difficulties which may include the stressful and emotional feelings of the client. The act of helping a client see things more clearly, possibly from a different viewpoint. This can enable the client to focus on feelings, experiences or behaviour, with a goal to facilitating positive change. The Counsellor enables the client to explore many aspects of their life and feelings by talking openly and freely in such a way that may be difficult to do with family and friends. The Counsellor neither judges nor offers advice. The Counsellor gives a client an opportunity to express difficult feelings such as anger, resentment guilt and fear in a confidential environment. The Counsellor may encourage the client to examine parts of their lives that they may have found difficult or impossible to face before. There may be some exploration of experiences in order to throw some light on why an individual reacts or responds in certain ways in given situations. This is often followed by considering ways in which the client may change such behaviours. Effective counselling reduces confusion, allowing the client to make more effective decisions leading to positive changes in their attitude and/or behaviour. The ultimate aim of counselling is to enable the client to make their own choices, reach their own decisions and to act upon them accordingly.

* Grief
* Stress
* Relationships
* Depression
* Anxiety
* Parenting
* Abuse
* Anger
* Family

Parenting - For parents/caregivers of children aged 0 - 6 years old, living in the Franklin District, the Parenting Passport© is used in conjunction with a Navigator, to guide individuals through the parenting journey. Destinations at key milestones on the parenting road map are supported with information on local courses, workshops, support groups and networks. Once chosen, a personalised boarding pass is completed and assistance is offered, along with reminders, to ensure attendance. The Parenting Passport© holds the boarding passes and information about suggested destinations and can include photos of activities undertaken - providing a keepsake for the future.

Fees and Payment

Franklin Family Support Services (FFSS) is a voluntary organisation and our volunteers give many hours of service. Counselling however, requires specialised training and we therefore employ our counsellors. Fee/session $60.00 Children $80.00 Adults (fully funded sessions may apply) Fees are payable at the time of the appointment, if you are not able to pay, please inform the Receptionist before you attend your appointment. FFSS reserves the right to charge full fees for all missed appointments or appointments cancelled at short notice. We accept cash, cheque, or EFTPOS. This is also a registered charity.

Services Offered To:
Adults
Couples
Teens
Children

Payment:
Pro-bono

Online Counseling:
Yes