We are committed to promoting wellbeing, rights, respect and dignity for older people. Our vision is that older people thrive in an inclusive society for all ages. Age Concern is a charitable organisation dedicated solely to the over 65s and we receive thousands of requests for help every year. We provide services, information, education, advocacy and support, working together for the rights and wellbeing of older people.
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Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
Counselling Services - Counselling is one of a range of services that ACROSS provides. Counselling services at ACROSS focus on providing one to one help for individual adults, children and families.
* Parenting plans and individualised parenting strategies * Individual, couple and family counselling * Individual and group work with children
Bereaved by Suicide Support Group - This support group aims to provide immediate help to people so they can begin to come to terms with their loss and, with the support of others in the group, deal with ongoing feelings of grief.
Fees and Payment
We are a community service and there is no cost - some people who see a counsellor choose to pay a donation towards counselling. We are a registered charity.
Services Offered To: Adults
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.