Since our inception in 1983, Napier Family Centre has grown its services to meet the needs of Hawke's Bay's communities and is now a comprehensive provider for social services in Napier.
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Services Offered
Counselling
Couples Counselling We work with couples who want to enhance and rejuvenate their relationships, are willing to redesign their relationship to suit their current situation and are prepared to work rather than separate.
Child Counselling 25% of our counselling clients are 17 years or younger. Child Counselling offers children a safe and trusting environment to explore strong feelings such as fear, sadness, hurt, anger, anxiety or confusion.
Depression Our professionals work with you to enable your understanding of your current responses to issues and problems in how you feel, how you behave and how you relate to others. They can help you find different approaches and teach you how to apply those different approaches in your life.
Sexual Violence Our Counselling Service has a contract with ACC called Integrated Services for Sensitive Claims that allows people who are survivors of sexual violence (being a physical and/or mental injury suffered as a result of sexual abuse or sexual assault), receive funded counselling support.
Fees and Payment
We are grateful for your donation at any time. Your contribution directly helps families grow towards creating nurturing, healthy home and family environments in need. Napier Family Centre is an incorporated society and your donation is tax deductible.
We are registered with the Charities Commission ref: CC23368.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.