Presbyterian Support Southland (PSS) is a Charitable Trust that provides a range of health and social services. Our services are available to all people in the Southland community, no matter their age, gender, religion or background.
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Services Offered
Family Works - Family Works is here to support children, young people and their families, through challenging times in their life.
Counselling - Assistance with parenting, support to manage children's behaviour, advice and advocacy, Family Works has qualified and experienced staff to assist in your counselling needs.
Individual and family counselling for children, young people and their families, that builds on their strengths and supports them to achieve their goals. Counselling can be provided to any family or situation where a child or young person is being cared for, up the age of 17 or older with agreement of management under certain circumstances. We may work with individual members of the family including the children or young people and may work with the family as a whole - whatever is in their best interests.
Counselling can be focused on whatever is needed and may include for example: grief and loss, trauma, relationships etc. We do not provide counselling for adult issues if they are not impacting on a child or young person.
The counselling service covers the wider Southland area.
Fees and Payment
Services are free of charge.
This is a registered charity.
Services Offered To: Adults Couples Teens Children
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.