Welcome to Poutini Waiora - a Maori Health and Social Service provider that delivers holistic care to whanau across Te Tai O Poutini. Established 21 years ago, the service is primarily mobile with kaimahi visiting whanau in their homes or other appropriate settings across the West Coast.
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Services Offered
Social Services An intensive social work service with a focus on whanau with tamariki. Services Offered: client assessments, development of whanau plans and referral to other services such as counselling or programmes.
Counselling A holistic counselling service for whanau, with a focus on a broad range of issues including depression, anxiety, grief, relationship and family violence counselling.
Alcohol and Other Drugs Counselling Alcohol and drug counselling including assessment counselling and treatment plan
Anger Management & Domestic Violence Counselling service up to 10 sessions per whanau.
Fees and Payment
This is a registered charity.
Services Offered To: Adults Teens
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.