Parentline is an approved Child, Youth & Family and Ministry of Justice provider.
We work with children who have been traumatised by abuse and domestic violence. We also provide advice and support to parents and caregivers and counselling for children who present with challenging behaviours in the classroom and playground. We are a Child Advocate and have a policy of zero tolerance to domestic violence.
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Services Offered
Individual Therapy; Working with a child
By far, individual work is the dominant method of engaging with children. Parentline offers a therapeutic service to children who have been witnesses to domestic violence or victims of abuse. The service is available for children up to the age of 13 years. There is an initial assessment followed by up to 12 individual sessions over a 14 week period that includes a mid-point and end of intervention review.
In addition to individual interventions, Parentline also offers group counselling & education programmes
Services provided to children: Individual counselling - using art, play, music, sand play and narrative therapeutic modalities Groups sessions catering for education, intervention and therapy with children & their parents We also provide parenting programmes and a grandparents parenting grandchildren programme.
More about our programmes & services
Fees and Payment
As a registered charity we rely on donations to enable us to provide specialist support for children up to the age of 13 years old and their families.
Services Offered To: Adults Teens Children
Payment: Pro-bono
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.