We cater for the Auckland region covering the areas of South, West, Central and East Auckland. We provide Social Work Support, Counselling, Youth Programme, Building Financial Capability, Family Violence Intervention, Whanau Ora Support and Group Parenting Programme. Our aim is to achieve better outcomes for our children and young people through journeying with their families on their voyage to sustainable futures. Fonua Ola is a Social Service For Pacific By Pacific. Our services are FREE for the community to access funded through our partnerships with the Ministry of Children, Ministry of Social Development and Pasifika Futures.
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Services Offered
Counselling - Our Team of qualified and registered Counsellors provide a safe and family centred service for children, young people and their families who have a high level of needs, neglect and serious social issues. It is delivered with consideration of cultural needs and targeted goals and solution outcomes are identified for each family at the beginning. The aim is to ensure persistent and complex needs are stabilised and addressed
* Psycho-education parent counselling, * Trauma and post trauma counselling for survivors of physical and emotional abuse, * Anger management in family situations
Family Violence Intervention - A provision of a service to families referred by Police from the multi-agency Safety Assessment Meeting in Counties Manukau as a result of a family harm/violence incident. Our team engage in a face to face visit and complete a assessment of need and link family to appropriate support/s and provide timely feedback to Police or the Safety Assessment Meeting.
Fees and Payment
Fonua Ola services are 100% free. They are fully funded through the Ministry of Social Development as we are a registered charity.
Services Offered To: Adults Teens
Special Groups: Bilingual
Payment: Pro-bono
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Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.