Migrant Resource Centre Tasmania (MRC Tas)Â is a not-for-profit organisation that supports and empowers migrants and refugees to settle and live fulfilling lives in Tasmania.
Our focus is on meeting the needs of migrants, humanitarian entrants, and refugees through effective, targeted, and meaningful services.
We promote the needs of multicultural communities through advocacy and by working with mainstream services to support the delivery of responsive and culturally inclusive services.
We aspire to create a harmonious and welcoming Tasmanian community and promote understanding, acceptance and belonging.
An extensive range of services and projects are offered, including: -Individual and group case management -Capacity building -Community development -Support for older people -Specialised settlement services -Social Enterprise -Employment support -Youth work -Health and life skills programs and services, including counselling
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Services Offered
The Phoenix Centre is a specialist mental health service that operates as part of the Migrant Resource Centre Tasmania.
The Phoenix Centre provides therapeutic and individual mental health and wellbeing support, mental health promotion, prevention and early intervention, and capacity building activities to people from a Culturally and Linguistically Diverse (CALD) background. It also provides specialist support for survivors of torture and other traumatic experiences and their communities.
Services are delivered in both Hobart and Launceston and include counselling, psycho educational group work, social connections programs, and community development activities.
Phoenix Centre services are free and confidential, and conducted by qualified counsellors and other staff, along with accredited interpreters as needed. A number of programs are run at the centre.
The Programme of Assistance for Survivors of Torture and Trauma (PASTT) provides survivors of torture and trauma with appropriate counselling and related support services. The programme provides specialist services tailored to the requirements of clients whether this involves short, medium or long-term support. No diagnosed mental illness is required for access to PASTT.
The Early Intervention Program targets 0-25 year olds and their families who are from a humanitarian migrant background. The program provides individual and family counselling as well as structured psycho-social group work. In addition the program provides professional development and self-care awareness for staff and key stakeholders who work with former refugees.
Fees and Payment
Counselling services are free of charge.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Pro-bono
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.