SUMAITRI is a Delhi based voluntary organization, which is running a crisis intervention center for people who are depressed, distressed or may be feeling suicidal. Since its launch in September 1988, over a lakh of people have been helped through phone and visit.
People in crises, are helped by SUMAITRI volunteers who give a minimum of five hours in a week from their personal / professional lives. They keep SUMAITRI open all days of the week, 365 days of the year with NO HOLIDAYS. What is noteworthy is that no volunteer is given any honorarium for his time, not even transport allowance.
All help offered by SUMAITRI is free and confidential, the anonymity of both callers and volunteers is maintained.
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.