UNHCR, the UN Refugee Agency, works to safeguard the rights and well-being of refugees all over the world. UNHCR’s purpose is to ensure that everyone can exercise the right to seek asylum and find safe refuge from war and persecution. UNHCR also protects stateless people. Support you to have access to medical care and provide you with psychosocial support if needed. UNHCR has been working in Tunisia since 1963. We provide protection services including all aspects of registration, documentation, refugee status determination and durable solutions to persons of concern.
Services Offered
- Sexual and gender-based violence; UNHCR and its partner offer:
Legal counselling and assistance,
Psychological and psychiatric counselling and assistance,
Psycho-social counselling and assistance
Facilitate safe and confidential referrals to other service providers
Educational activities and counselling,
Counselling on access to rights and services for persons with special needs.
- Child protection: UNHCR is committed to ensuring that children, adolescents and youth are protected from harm and that their rights are upheld through the provision of psychosocial support and targeted programmes to meet their specific protection and developmental needs.
- If you are lesbian, gay, bisexual, transgender or intersex (LGBTIQ+) and you have been forced to flee because of your identity. UNHCR and its partners can help you through the following services: Assistance navigating the health care system,
Providing referrals to local services
Providing counseling and mental health services
Social and cultural groups activities
Support with social integration, life skills, and learning opportunities
Fees and Payment
ALL services provided by UNHCR or any of its partners are FREE of charge.
Services Offered To: Adults Teens Children
Special Groups: LGBTQ
Languages: Arabic, French, English
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.