At Centacare we share a common belief that we are all created equal and deserving of loving care. We also believe that for our people, care is a calling. This demonstrates their shared commitment to doing whatever they can to ensure that everyone in their communities is not just cared for, but cared about, in ways that help them live their fullest lives.
Across aged care, community and pastoral care, disability care, Early EdCare and family and relationship care, our teams walk alongside people on life’s journey, providing the support they need to achieve what is important to them at that moment and into the future. Often these teams come together to provide the holistic support a person needs to thrive.
With our history steeped in the Catholic tradition, we believe in offering loving care to all members of our community. For our people this means offering a listening ear, refraining from judgement and treating and caring for others as we would like to be treated and cared for ourselves.
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Services Offered
Everyone experiences challenges in their relationships at times.
We work with couples, parents, children, young people and families, to help you manage challenges and change and improve your relationships.
Our practitioners provide affordable, solution-focused counselling in a safe and supportive space, so you can talk about your experiences and work on strategies that will move you and your family toward the future that you want.
Counselling is available through Centacare’s Family and Relationship Services at a number of locations throughout Queensland.
Our specialist practitioners offer non-judgemental, solution-focused counselling and support in a safe and caring space. We will help you understand what’s happening in your relationships, explore your options and move toward a future in which you and your family can thrive.
Fees and Payment
Family and relationship counselling is offered at a reduced rate and further concessions can be applied for situations of financial hardship.
Services Offered To: Adults Couples Teens Children
Special Groups: Faith-Based
Payment: Sliding Scale
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.