Melaleuca provides is a not for profit organisation that provides a range of services and supports to the refugee and migrant community living in the Northern Territory.

As a small organisation, our capacity to service our clients is underpinned by our long standing collaborative partnerships.

The sharing of information, experience and expertise with individuals, professionals, organisations, communities and other government agencies, ensures our services and programs are of the highest quality, relevant to our clients’ needs and result in enduring positive outcomes.

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Services Offered

Many people from refugee and humanitarian backgrounds have witnessed and/or experienced torture and trauma. Surviving to tell the tale or often not wanting to speak of the tragedies they’ve seen or physically endured can have long lasting, profound consequences on their mental, emotional and physical wellbeing if left untreated. Melaleuca provides counselling and support to these people through the Program of Assistance for Survivors of Torture and Trauma.

This program was developed by the Forum of Australian Services for Survivors of Torture and Trauma, to support survivors of torture and trauma by providing specialised services to improve their emotional and mental wellbeing.

The Program is open to permanently resettled refugees and humanitarian entrants and those on temporary substantive visas living in the community, who are experiencing psychological or psychosocial difficulties related to their experience before coming to Australia. It offers a safe, professional and nurturing environment for clients to discuss their pain, deal with their grief and address their fears.

Ultimately, the Program’s goal is to help clients to heal, with a focus on counselling.

Melaleuca Australia is one of the eight member organisations of the Forum of Australian Services for Survivors of Torture and Trauma qualified to deliver the Program.

Consistently run throughout the year, the services we provide to individuals, families and groups consist of:
-direct specialist counselling, including therapeutic intervention tools and related support services
-case by case advocacy (eg offering client intervention to obtain necessary medical services)
-referrals to mainstream health and related services
-education and training to mainstream health and related service providers
-community development and capacity building activities and programs

As Melaleuca is also a provider of Complex Care services, this program benefits clients from humanitarian backgrounds who are referred by other service providers as requiring complex support.
 
While each individual’s circumstances and recovery experience is different, our clients comment that the Program has been extremely helpful in offering:
-Individualised counselling
-Support with settling in at an emotional and mental health level Settling in support
Creative group work, exploring diverse ways to share experiences (eg talk therapy, art therapy, dance groups)
Specialised referrals

Fees and Payment

Counselling and support services are free.

Services Offered To:
Adults
Couples
Teens
Children

Special Groups:
Faith-Based
LGBTQ

Payment:
Sliding Scale
Pro-bono

Online Counseling:
Yes