Shalom is a professional community counselling agency in Waterloo, Ontario.
Shalom provides counselling services for a broad range of concerns, to people from all walks of life, backgrounds and belief systems.
Thanks to many generous donors, Shalom makes counselling affordable and accessible with fees that are calculated on a sliding scale according to family income.
Services Offered
At Shalom Counselling Services we provide a safe, welcoming and non-judgmental environment for conversation and problem-solving. Our experienced, accredited counsellors support individuals, couples, families, and groups from youth to adult as they work through emotional and relationship concerns.
Some of the areas of struggle we can help with: * Couple/Relationship Challenges * Premarital Counselling * Family and Parenting Struggles * Anxiety, Depression, Other Mental Health Concerns * Trauma, Abuse * Stress Management * Suicidal Thoughts or Self-Harming Behaviours * Grief and Loss * Personal Growth and Direction, Life Transitions * Spirituality/Life Meaning Questions * Self Esteem, Body Image * Work/Career-Related Challenges * Substance Abuse/Addictions * Anger Management * Communication, Conflict Resolution * Sexuality * Adjustment to Aging and Aging Parent Concerns * Health Concerns, Disabilities
Fees and Payment
Shalom makes counselling affordable and accessible with fees that are calculated on a sliding scale according to family income. With the generous support of Shalom's donors and funders, subsidized fees are available.
This is a registered charity.
Services Offered To: Adults Couples Teens Children
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
