Niagara Region will serve its residents, businesses and visitors through leadership, partnership and the provision of effective and community focused services.
Services Offered
Assertive Community Treatment Team The Assertive Community Treatment Team is designed to assist individuals with the most serious and persistent mental illness. Individuals served by this service often have co-existing problems such as homelessness, substance abuse or involvement with the judicial system.
Case Management Services We offer case management services for residents. These services focus on providing support to individuals with serious, ongoing mental health needs.
Early Psychosis Intervention Psychosis refers to a loss of contact with reality. Psychosis can be treated, and many people make a good recovery, especially if they get help early.
Geriatric Mental Health Program Our geriatric program provides ongoing follow-up support to seniors in a safe environment of their choosing.
Our program consists of nurses, mental health caseworkers and social workers who provide: * Counselling * Health teachings (medication, diagnosis, symptoms and recovery) * Support for family and links to community supports * Advocacy
Mental Health Group Treatment Our treatment groups help individuals improve their mental wellness by learning coping skills.
Support groups: * Anxiety and Panic Disorder Group - For people who experience difficulties facing activities of daily living due to anxiety or phobia.
* Dialectical Behaviour Therapy Group - For people who find it difficult to control emotions, relationships and behaviour, including self harm.
* Hope Recovered Group - For people with post-traumatic stress disorder or who are experiencing trauma symptoms.
Mental Health Services for Young People We offer a variety of services for young people in Niagara from 14 years of age and older. Each service has different eligibility requirements.
Services are for individuals 16 years of age and older, except for Early Intervention in Psychosis which is for individuals 14 to 35 years of age. * Assertive Community Treatment Team * Case Management * arly Psychosis Intervention * Group Treatment (anxiety, dialectical behaviour therapy, post-traumatic stress disorder) * Telemedicine * Youth Mental Health and Addiction Service
Fees and Payment
Services are free. Funding for this mental health program has been provided by the Hamilton Niagara Haldimand Brant Local Health Integration Network.
Services Offered To: Adults Teens
Payment: Sliding Scale Pro-bono
Online Counseling: In-person Only
Could You Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
