Mosaic Counselling and Family Services reaches out to the community to bring specific services to groups of people who individually or as a community need it most. These programs are developed when the need is identified and continue based on both the need and, as always, the availability of funding.
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Services Offered
Counselling Mosaic Counselling and Family Services' trained professionals provide individual, couple, family and group counselling, bringing hope and support to both children and adults. In a warm and welcoming atmosphere, the Mosaic team assists people of all ages through a variety of services including counselling, couples and marriage counselling, group therapy, education, outreach and advocacy. * Children & Teens - Mosaic Counselling and Family Services has a number of specialized counsellors dedicated to providing services for children and teens. Young people are supported through individual, family and group counselling programs. These programs are designed to help children and teens to develop the tools they need to cope with challenges, reach their potential and become healthy and confident young adults.
* Adults - Counselling provides a confidential opportunity for individuals to seek assistance when dealing with life's challenges. Mosaic Counselling and Family Services' trained professionals can help a diverse population with a wide array of issues including: > stress > depression and anxiety > grief > abuse > family violence > sexual assault > trauma and critical incidents > anger management > marriage counselling, separation and divorce, and > relationship issues
* Couples - All relationships face challenging times. Often couples manage to cope with these issues themselves, but occasionally problems can be solved better and more quickly with professional help. Mosaic counsellors assist couples in dealing with a variety of issues including: > communication > parenting > family dynamics > managing differences > constructive approaches > conflict resolution skills, and > money management
* Families - Mosaic Counselling and Family Services strives to build and support families through a variety of counselling solutions. Counsellors will assist families in dealing with a number of issues including: > communication > family dynamics > problem-solving > issues of separation and divorce > blended families > grief and loss, and > family illness
Family Violence The Family Violence Project of Waterloo Region is a collaborative of agencies that provides wrap-around, seamless service to victims of domestic violence - all from a single location.
Fees and Payment
Mosaic Counselling and Family Services provided no fee services.
Services Offered To: Adults Teens
Special Groups: Bilingual Faith-Based
Payment: Sliding Scale
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.