Our programs and services are designed to meet a wide range of issues such as parent education, family counselling, sexual abuse counselling, specialized therapeutic intervention, and second-stage shelter for survivors of violence.
At ACT 2 we believe that everyone deserves a chance at a new direction. We take a client-centered, strength-based approach to helping individuals find their own path through the challenges they face. We are a not-for-profit, registered charity.
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Services Offered
Counselling ACT 2 Child and Family Services in Tri-Cities and Ridge Meadows, offers counselling to children, youth, and their family or caregivers who are in need of a supportive and trusting therapeutic relationship to assist in resolving emotional and behavioural difficulties arising from traumatic experiences.
* Family Counselling Service - A wide range list of family and individual counselling is available for an affordable fee based on family income. This service is available through our Tri-Cities and Ridge Meadows offices. Your family doctor, school counsellor or other service provider may direct you to our service, but no referral is required.
* Clinical Counselling Program - Our Clinical Counselling Program helps children and youth address the emotional and behavioural issues arising from traumatic events such as sexual abuse, violence, family breakup, death of a loved one and other grief and loss issues. There is no cost to participants but a referral through Ridge Meadows or Tri-Cities office of the Ministry of Children and Family Development is required, except for sexual abuse counselling which may be accessed without a referral.
* Sexual Health in Family Treatment (SHIFT) - Our Sexual Abuse Counselling Program treats children and youth who have been abused, in a safe and supportive environment and caring therapeutic relationship that promotes healing. Counselling techniques involving art, play, and talk are effectively used to help children by the abuse. Parents, family members and other people close to the child are also welcomed into the counselling sessions.
Fees and Payment
A wide range list of family and individual counselling is available for an affordable fee based on family income.
This is a registered charity.
Services Offered To: Adults Teens
Special Groups: Bilingual
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.