We came together as a new agency through the amalgamation of three existing services in order to improve levels of service and coordination with other health and social services.
We are a community based mental health agency with funding from the Ministry of Health and Long Term Care to provide a range of client-centred services and supports throughout Hastings and Prince Edward Counties.
We provide services and supports to people sixteen and older who are affected by severe and persistent mental illness. We also assist individuals who have less severe mental health conditions.
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Services Offered
Mental Health Counselling * individualized assessment, treatment and intervention * client directed goal planning * client advocacy * service co-ordination * linkage to services and resources * family support and education
Hospital Liaison Mental Health Counselling * referrals to this program are received from hospitals only, for individuals who wish to return to Hastings and Prince Edward Counties * mental health counselling services are provided immediately upon discharge from hospital to assist in the transition from hospital to community living * after liaison, client is referred to regular mental health counselling
Geriatric Psychiatry * for individuals 60 years of age and older with dementia and/or other mental illnesses * early diagnosis and treatment * cognitive screening * in-home psychiatric assessments as appropriate * individual and family counselling * linkage to services and resources * advocacy
Fees and Payment
Services are free.
This is a registered charity.
Services Offered To: Adults Teens
Special Groups: Bilingual
Payment: Sliding Scale
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
