Metro Assist (formerly Metro Migrant Resource Centre) provides a range of community services including migrant settlement, family support and early intervention, emergency relief, tenancy services and community development.
Our service area includes Ashfield, Bankstown, Burwood, Canada Bay, Canterbury, Marrickville and Strathfield Local Government Areas.
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Services Offered
Our Psychological Support Service is part of a suite of Early Intervention and Family Support Services provided by Metro Assist. Our psychologist specialises in working with people and communities from culturally and linguistically diverse backgrounds.
We can help with: -Adolescent support -Anger management -Anxiety -Child development -Depression -Domestic & family violence -Family & couples therapy -Grief & bereavement -Parent’s support -Relationship issues -Stress -Trauma
Fees and Payment
The Metro Assist Psychological Support Service is free.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.