Every day in the community, we engage with people from all walks of life.
We deliver skilled, evidence-based interventions for those facing adversity, and utilise our reach and vision to confront injustice.
We are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing.
We meet people where they are and walk alongside them to achieve positive change and growth.
Right across Queensland, UnitingCare supports thousands of people living with a disability in redefining what’s possible in their lives.  UnitingCare also provides aged care, disability supports, health care and crisis response in Queensland through Blue Care, Lifeline, The Wesley Hospital, St Andrew’s War Memorial Hospital, Buderim Private Hospital and St Stephen’s Hospital. Â
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Services Offered
Every day we see people who need someone to lean on. Those tackling mental illness, young people trying to make their way in the world, people facing addiction, adults struggling with finances, or communities reeling from disaster.  Whether you are in crisis or could just use some helpful information, UnitingCare is here to offer an open ear, strategies to understand feelings, and ways to build resilience and emotional wellbeing.  From childhood through to adult life, we’ll support you on your journey. Whether you are looking for support with mental health, drugs and alcohol, gambling, financial stress or anything else, our Mental Health, Counselling and Wellness Support Services can assist.
UnitingCare’s family relationships services work with intact and separated families, to protect essential bonds between parents and their children in times of difficulty or separation, in a safe and supportive way.  Our counselling and support services can help individuals, couples and families improve relationship skills, prevent family breakdown or help separated families come to parenting arrangements to support children to be safe and secure.
Fees and Payment
Many of the services provided by UnitingCare are free. Provisions can be made for financial hardship for those where a cost does apply.
Services Offered To: Adults Couples Teens Children
Special Groups: Faith-Based
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.