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Relationships Australia Queensland
At Relationships Australia Queensland we believe healthy relationships are essential for the wellbeing of children, families and communities.
There are times in life when we all need help. We are committed to offering the best possible counselling, mediation, education and support services in a professional, relaxed and confidential environment.
We are committed to social justice and inclusion. We have no religious affiliations and respect the rights of everyone to live with dignity and safety and to enjoy healthy relationships.
Over 400 highly qualified and experienced staff make up the heart and soul of Relationships Australia. It is our people that make us who we are today, a leader in relationship support services.
We provide services from more than 30 centres across Queensland and can work with you face-to-face, by telephone, on-line, in one of our centres, or elsewhere.
We provide special services to people who are disadvantaged. We support people living in Aboriginal and Torres Strait Islander communities, those suffering from family violence, poor mental health, addictions, people who are socially excluded and those living in remote areas.
We recognise that Queensland is a culturally and linguistically diverse state and is continuously working towards developing a quality service that is inclusive and sensitive to all Queenslanders regardless of their cultural, language, ethnic or religious background.
We work with you to build a better future: for you, your children, your families and your communities.
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Services Offered
At Relationships Australia we can assist through counselling and support services in a variety of areas, including: -Relationships -Education -Formation -Maintenance -Separation -Child and Family -Family Dispute Resolution (Mediation) -Children's Contact Services -Families at Risk -Parenting Orders -Addiction -Gambling Help -Eating Disorders -Trauma Related Issues -Domestic and Family Violence -Alternatives to Aggression Groups (Men)
A range of counselling services and programs are available for each issue, so please look at our website or give us a call to see how we can best help.
Our services are provided throughout metropolitan and regional Queensland and can be provided online or by phone if needed.
Fees and Payment
At Relationships Australia, a number of our services are free.
We are a not-for-profit community organisation and only partially funded by the government, so fees are normally charged. However, we do try to make our services as affordable as possible and can reduce fees for situations of financial hardship.
Services Offered To: Adults Couples
Special Groups: LGBTQ
Payment: Sliding Scale Pro-bono
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
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Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.