Every 30 seconds, a person in Australia reaches out to Lifeline for help.
We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
We exist so that no person in Australia has to face their darkest moments alone.
In addition to phone and online counselling and support, Lifeline offers face to face counselling from a number of locations in NSW.
To find the one closest to you, type in ‘face to face counselling NSW’ in the service finder section of their website by following the link below. Alternatively you can phone the 24/7 Crisis Support line on 13 11 14.
Fees and Payment
A small fee for face to face counselling applies to cover basic administration expenses.
Services Offered To: Adults Teens
Payment: Sliding Scale
Online Counseling: Yes
Were You Able To Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
