About OpenCounseling Affiliate and Provider Relationships

OpenCounseling is dedicated to making affordable counseling easier to access. We believe everyone who needs mental health care should be able get the care they need regardless of their financial status. This document helps you understand how we earn revenue at OpenCounseling.

About Affiliate Relationships on OpenCounseling

Some of the providers you'll find in our listings contacted us and asked us to list them on our database. Others are people or organizations we have found in our independent research. Some are providers who give us a commission when people find them through our site. We want to explain our relationships with these partners so you can make fully-informed decisions when you use our site to choose a provider.

OpenCounseling has affiliate relationships with the owners of the websites BetterHelp.com, Regain.us, and TalkSpace.com. This means that when you click on a link to these sites from OpenCounseling, and then subscribe to their services, we earn a commission. These can be links to the home page of these sites, in articles, or on the profiles of individual therapists who offer counseling through these partners. These business partnerships provide essential financial support to OpenCounseling that makes what we do possible. 

These affiliates help us fulfill our mission of making counseling affordable to all. Online counseling and "telemental health" is a growing field and can be a great option for people in a variety of situations, including people who live in rural areas with limited providers. BetterHelp and TalkSpace are the two largest online providers. We have tested their services and some members of our team have used their services for their personal counseling needs. 

While we believe these are good choices for some of our visitors, it's important to know these are not the only choices and are not right for everyone. We list over 10,000 other providers who may be a better fit for you. We do not make any commission when you see any of these other providers and we do not charge them to appear in our directory. We always put public service before revenue generation.

Maintaining Objectivity

Our aim is to help you make the best decision for your mental health care needs. This means that even though we support our site with revenue from affiliate links, we apply a strict set of ethical standards to how we handle our affiliate relationships. 

We never accept gifts from vendors with whom we have an affiliate relationship. When we test their services, we never inform them ahead of time. We pay for our subscriptions to their services from our own pockets and do not accept trial or free subscriptions as compensations for listing or writing about their services. We base what we write about them on our own experiences using their services. We want to make sure our experience of them will be like your experience of them so that we can write about these experiences accurately and objectively. 

Throughout our site you will notice disclosures of our relationships with our affiliate vendors. When you see a provider listed in our directory who may give us a commission if you sign up for their services, that provider will be listed as "Ad," "Advert," or "Sponsored." You will also see reminders in articles of our vendor relationships to help you determine which providers have a relationship with us.

Making Informed Decisions

Almost every article or review on our site has been written by a practicing therapist or someone who has worked as a therapist in the past. We take our mission very seriously and hope that each article helps someone find the help they need. That said, we are not perfect and what you find in our articles may not be right for you. Before choosing a provider or acting on any article you read on our site, we ask that you please contact a mental health professional. They will be in the best position to give you guidance unique to your circumstances. 

More Questions?

We help 75,000 visitors a month. We take a lot of pride in the good we do. Feedback from our users is important to us. We cover complex systems and topics that change over time and know that we might miss important information or need to update our articles as systems and circumstances change. If you are ever reading an article and have feedback, please click the "Report Issue" button. Please also reach out if you need clarification about something you've read. If you have any questions about our affiliate relationships or any issues related to sponsorship, please contact us with those questions, and we'll be happy to give you more information.

Additional Terms

Please be sure to read our Terms and Conditions and Privacy Policy to learn more about our services.