We help people change their behaviour to become the very best that they can be. It could be their drug or alcohol use or worries about their mental health - we support people to make lasting change in their lives.
We work with adults and young people, in community settings, in prisons, in residential rehab and through outreach. We believe that everyone can change and we support them to do it.
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Services Offered
Adult drug and alcohol services
If you have a problem with drugs or alcohol, Addaction is here for you.
We give support and advice to adults who are experiencing problems related to their own or someone else's drug or alcohol use. We provide specialist interventions to help prevent and reduce the harmful use of drugs and alcohol, and help people to achieve recovery.
Mental health services
We support people to improve their mental health and wellbeing.
We provide a wide range of holistic treatments for people who are experiencing mild, moderate or severe mental health problems that are having an impact on their daily lives. Our services include telephone support, counselling, group work and cognitive behavioural therapy, but we will work closely with you to provide support that's right for you.
We have significant experience in providing IAPT (Improving Access to Psychological Therapies) and our Thinkaction services (the new mental health branch of Addaction) can offer a wide range of help and support to help you feel yourself again.
We also provide help and support to families and carers with a friend or a loved one who is suffering from mental health issues. We understand this can have a significant impact on relationships and quality of life. We're here to help you cope and offer ways in which you may be able to help your loved one.
Fees and Payment
This is a registered charity.
Services Offered To: Adults Teens
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.