Apr 26, 2022 by V.I. 
Sirena Robinson-Luczak goes beyond my expectations as a counselor. She is a very good listener and is trustworthy. That is very important to me and I appreciate Sirena's honesty.

 Apr 15, 2022 by S.. 
She’s great and has helped me a bunch.

 Mar 30, 2022 by J.A. 
In less than a week Sirena has been able to help me identify and understand the many facets of the primary issue I face. She is clear and direct in an open, compassionate way. I would absolutely recommend her to anyone trying therapy for the first time, like myself.

 Mar 12, 2022 by M.I. 
Not much experience with Better Help but very impressed with Sirena. Very nice and helpful. I like her weekly updates. She is a good writer and feel she genuinely wants to help people.

 Mar 11, 2022 by A.U. 
It is nice having a person to talk to that isn’t biased in any way about the things that are going on.

 Feb 22, 2022 by K.R. 
I've been through alot of therapist. But you can tell she cares. That's the first one I've talked to that's been genuine

 Feb 04, 2022 by C.H. 
She has been very helpful. I stopped talking to her for awhile but she kept reaching out to check in on me and I really appreciated it because I was just closing myself off but she got me to open back up and talk about what was going on again which is what I needed.

 Jan 27, 2022 by H.O. 
She is incredibly responsive through the messaging system. Also still made time for her clients during a time when she had her own personal loss.

 Jan 24, 2022 by K.A. 
She’s wonderful all the way around! Compassionate, understanding relatable, nice to talk to someone who genuinely cares !!!

 Jan 23, 2022 by B.R. 
I love Sirena. She has truly helped my life for the better

 Jan 09, 2022 by D.A. 
Shes wonderful!!! She has helped me so much and does every day!

 Jan 03, 2022 by E.M. 
Life changing.

 Dec 20, 2021 by H.E. 
I think she’s excellent!! She always responds and gives suggestions that are helpful and yet ask for input and not just say do this.

 Dec 12, 2021 by L.I. 
I find Sirena to be very responsive in a timely way. She remembers my situation and offers sound advice. She is kind and caring.

 Nov 27, 2021 by A.M. 
She's been a great partner over these last few months.

 Nov 23, 2021 by A.C. 
We haven't had a voice meeting yet, but she's pretty awesome. Seems to really get where I'm coming from & offers pretty helpful suggestions. Still pretty early on though

 Nov 11, 2021 by S.I. 
On the very first session with Sirena, she made me feel heard and that my feelings were normal and valid. Every session after has been helpful as well, and she does a great job of providing feedback and points to consider.

 Nov 10, 2021 by J.E. 
Sirena listens and remembers in future sessions to make you feel individually counseled. She is calm and helpful.

 Oct 20, 2021 by D.A. 
Sirena is very tentative and professional. Highly recommend.

 Oct 12, 2021 by K.E. 
Sirena is a really good listener, and offers pragmatic solutions to coping with daily life.

 Oct 01, 2021 by H.A. 
Timely, concise and kind… so far no serious complaints about my counselor Sirena Robinson-Luczak. Although we just message, she keeps me centered…

 Aug 31, 2021 by C.O. 
Sirena has been fantastic from day one. This was my first experience with any type of therapy but she is helpful, relatable, and knowledgeable. She understands the situation and also gives a fresh, healthy, perspective with attainable goals. Highly recommend!

 Aug 25, 2021 by C.A. 
Sirena was very to the point type therapy and was able to gather background before our phone session which helped a ton, we have spent 100’s on therapy sessions before just working through history. She listened and changed advice and questioning to better direct and help my situation rather than making any assumptions.

 Aug 12, 2021 by T.Y. 
I feel she is super open and tells you things you need to here sometimes and not necessarily what you wanna here. I needed that in my life and now I am truly happy.

 Aug 11, 2021 by E.M. 
Sirena is s great and enjoyable to converse with. Her approach to situations is direct and pragmatic.

 May 31, 2021 by D.I. 
Sirena was a huge help with concerns I had. She offered helpful advice, thought-provoking exercises, and relatable stories and input.

 May 01, 2021 by D.A. 
Thank you for helping me when I most needed it.

 Apr 27, 2021 by M.E. 
My counselor makes me think. I like that she gives me different ways to look at things. She always response in a timely manner.

 Mar 12, 2021 by J.E. 
I really like Sirena. For me it was a bit rocky at first, because she was learning me as the person I am. And it was my first form of therapy. But once I began to open up, everything she knew she was able to work toward resolution with me. She is very kind & it is like talking to a friend who loves you & wants to see you do better. She shows her human side & doesn't make me feel like "just another person." She really is wonderful! Even when I am being hard on myself, she helps me lift the burden, or says something that means the world. I truly recommend her.

 Feb 27, 2021 by A.L. 
Great messaging but she has little time for appointments but she says that from the start. But all of the counselors should have appointment time available and fit you in to schedule as soon as you finish your forms. She is great at messaging every day tho.

 Feb 24, 2021 by G.E. 
She's great!

 Feb 18, 2021 by N.I. 
It's obvious she's very experienced and cares about what she does. Always encouraging, validating, and constructively responsive. I couldn't have asked for someone better.

 Feb 12, 2021 by W.E. 
Sirena is kind, professional and understanding. She is attentive and not afraid to be honest. So far I have really liked working with her and look forward to future sessions!

 Feb 01, 2021 by H.A. 
I’ve been speaking with Sirena for months and she’s has really helped me through a dark time in my life. Very persistent and supportive. She provided a lot of information, a lot of suggestions and follow ups constantly.

 Jan 17, 2021 by P.A. 
Sirena is a very kind woman, who has really took the time to understand my needs and worries. She is lovely to speak with on the phone, and just allowed me to vent. She gives food clarification on an issue and it just eases your mind knowing that you’re speaking with a professional in this field. It’s such a hell knowing I can message and have a call here and there about my life. I could not afford standard therapy and this is honestly made me appreciate technology a lot more...

 Jan 04, 2021 by D.A. 
Excellent counselor, she really listens to me.

 Dec 15, 2020 by S.A. 
Sirena is kind, professional, and very responsive!

 Dec 08, 2020 by B.R. 
I am so impressed with Sirena! She is very attentive and really listens to what you have to say. Her inspirational quotes always set the tone for my week and I look forward to hearing from her each time I log into BetterHelp!

 Dec 04, 2020 by N.I. 
Sirena is just the best when it comes to having a Therapist. For once I feel I can be completely open and honest with someone regardless of how I feel and she is always there, always understanding, finds a way to respond where you feel you’ve been heard and a weight is lifted. She is knowledgeable, smart, funny, loving, and I hope I continue to speak with her until the day I die because having her is like having a life-long friend that I never knew I could have.

 Nov 16, 2020 by H.A. 
Sirena has been amazing and has been so easy to talk too

 Nov 15, 2020 by H.A. 
She is a great listener and she understands what I’m going through

 Nov 14, 2020 by V.I. 
Sirena does a good job getting to the heart of the matter and offers practical solutions to the problems!

 Oct 30, 2020 by K.E. 
This is my second time talking to Sirena. I came back because of the friendly and professional way she had helped me previously. I always feel better after speaking with her and focused on what I have to do.

 Oct 11, 2020 by K.E. 
I love how she responds to every little detail of what i'm telling her. It shows that she really cares

 Oct 06, 2020 by D.R. 
Speaking to Sirena has been very helpful and an eye opening experience. It was nice to have a listening ear and have practical and insightful advice and resources.

 Sep 08, 2020 by L.A. 
I’ve only been talking to Sirena for about a week, but I already feel like a weight has been lifted from my chest. She provides the comfort of talking to a friend, with the professionalism of a therapist, and the understanding of a peer. She is great at letting me steer the conversation while also taking time and consideration into the nuances of what I am saying. If you are just starting therapy and don’t really know where to getting footing on beginning, I definitely recommend her!

 Sep 04, 2020 by J.E. 
Sirena is an awesome counselor! Reads all my notes, if she doesn't reply back that same day she definitely does the following day, she consoles not just my primary concerns or problems but asks if there is anything else I might have a problem with, she's great! Definitely would recommend her to somebody else that was looking for counseling, thank u very much Sirena❤!

 Sep 04, 2020 by H.A. 
Sirena is a wonderful counselor. She actively listens and provides great advice.

 Sep 04, 2020 by C.R. 
Sirena has been so incredibly thorough and validating in every way she communicates and I am so grateful to have her for support. This is the first time I’ve used online counseling, and my first experience w therapy in many years but I am loving the process and Sirena helps me feel heard which is key for me.

 Jul 11, 2020 by J.A. 
Everyone needs Sirena in their life!

 Jun 05, 2020 by R.A. 
I’ve just started counseling but it’s been great so far. Taking this step was hard for me and I was scared. She has been polite and made me feel so comfortable while offering great advice and encouragement as well as problem solving skills. I wish I would’ve started this a long time ago.

 May 27, 2020 by C.O. 
She’s amazing and helping me so much. So understanding and caring and really wants to work together to achieve my goals and is more like a friend who I feel comfortable talking to about anything than a counsellor who is psychoanalysing my ever thought. 10/10 for Sirena, I feel she can change the way I feel and think.

 May 19, 2020 by M.A. 
So far, I have really enjoyed talking with Sirena. She seems like a friend who I can open up to and discuss anything. We have talked about everything under the sun in just the two weeks I've spent chatting with her. She usually responds within a day, which is also helpful. She listens to you, addresses your concerns, offers advice, and even gives you glimpses into her own life. I'm excited to see where we continue going with this.

 Apr 27, 2020 by S.E. 
Super understanding and extremely helpful. Checks in and tries to set up sessions with you to be as convenient for you as possible.

 Apr 16, 2020 by B.E. 
Sirena is great so far. She's been so understanding and is working to help me figure out exactly what I need

 Feb 23, 2020 by O.C. 
She's a good counselor. I only talk to her every so often, but she is always really helpful.

 Feb 05, 2020 by L.A. 
Sirena has already greatly helped me. I needed immediate help and was able to reach her via the messaging portion of the app. My first session with her was very constructive and I look forward to getting more coping techniques from her.

 Feb 04, 2020 by J.O. 
I appreciate how patient Sirena has been with me. Admittedly it’s taking me some time to get used to communicating in this manner but I do appreciate that she’s giving me time to think about her questions and get back to her when I’m comfortable.

 Jan 07, 2020 by T.I. 
Always listens and helps me sort out my feelings and offers unbiased advice and support.

 Nov 19, 2019 by G.R. 
Sirena listens and asks questions to get to the root of how she can best help me and what I need to move forward with my goals.

 Nov 06, 2019 by E.R. 
Sirena is absolutely wonderful! I stumbled across an absolute gem with her. This is my first experience with anything like this. The progress that she has helped me make in such a short time is amazing. I’m very grateful for that ❤️

 Oct 27, 2019 by A.M. 
Sirena is absolutely great! Always listens and offers different options.

 Oct 25, 2019 by B.R. 
Sirena is amazing! She listens to my needs and is able to provide me with adequate options that I can use to better myself. She is very knowledgeable as well. I couldn’t have a better fit person for a counselor!

 Oct 02, 2019 by B.R. 
I’ve truly enjoyed working with Sirena and BetterHelp as a whole. On my bad days it gives me an easy outlet where I can express how I’m feeling and Sirena does a really nice job of talking me through situations. This experience has been very beneficial so far!

 Sep 19, 2019 by A.N. 
This program is no scam. It REALLY WORKS.I cant underestimate how important mental health is, and it's a godsend to have someone in your corner like Sirena. She is my personal angel. She is utterly professional and knowledgeable. She has a way of keeping one in the here and now and takes on the hard stuff and makes it seem like a piece of cake! Her insight is keen. She gives fun, fruitful, on target assignments. She keeps me busy! I'm really lucky to have been matched up with her. 2 months ago I was a non functioning mess. Now I feel like I have a future once again.

 Sep 11, 2019 by H.A. 
Sirena is very prompt with responses and always finds a way to validate my concerns and gives me an effective way of approaching a solution.

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